These 2 products do not play nicely with one another. In short, Office 2013 Word and standalone Skype for Business 2016 causes the pdf converter to fail. My solution was to remove the standalone version of Skype for Business 2016 and install the Office 2013 component Lync 2013 and then use Windows Updates to upgrade Lync 2013 to Skype for Business 2015. In this MS Answers- forum thread user urichai pointed out, that installing Skype for Business Basic 2016 x86 is causing the issue: Fix #3: Skype for Business 2016 is causing this issue Microsoft provides some hints about that topic. I would uninstall Microsoft Office and clean the system from leftovers within the Registry. This indicates, that there are problems accessing registry settings. He launches Word via Run as administrator, and the problem was gone. In this MS Answers forum post user AdnanJahangir outlined a workaround. If a repair didn't help, try to uninstall and reinstall Microsoft Office. This blog post discusses this repair in details. Just follow the suggestion provided by the wizard and let it repair office.
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